Description
Our aim is to ensure the smooth running and profitability of the venues while providing an excellent all-round customer experience. This involves directing a team and training staff to provide a high level of service, as well as ensuring all back-of-house operations are met to a high standard, including rostering, cost of goods, and stock control. We focus on the efficient running of each shift and direct staff to ensure operational objectives are met. Addressing customer service needs and training our staff to maintain high service standards is a priority. Our team delivers food and beverage service to customers in a friendly and professional manner, and we emphasize the importance of having an excellent knowledge of the food and beverage menu, as well as adhering to workplace policies and procedures. Your satisfaction is our top priority.
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